Welcome to Tedra Wanders! By accessing or using our website, you agree to be bound by the following Terms and Conditions, which govern your use of the site. If you do not agree to these terms, please refrain from using our website.
1. General Terms
- Eligibility: By using our services, you confirm that you are at least 18 years old and have the legal capacity to enter into a contract under applicable laws.
- Account Creation: You may be required to create an account to place an order on our website. When creating an account, you agree to provide accurate and complete information and to maintain the confidentiality of your account credentials.
2. Products and Services
- Product Descriptions: We strive to provide accurate and up-to-date descriptions, images, and prices for all our products. However, we do not guarantee the accuracy, completeness, or reliability of any content on our website. In the event of any discrepancies, we reserve the right to correct any errors or inaccuracies.
- Availability: All products listed on our website are subject to availability. If an item you order is unavailable, we will notify you as soon as possible and offer alternatives, a refund, or other solutions.
3. Pricing and Payment
- Prices: All prices listed on our website are in the currency applicable to your region and are subject to change without prior notice. We will notify you of any significant price changes before you finalize your order.
- Payment Method: We currently accept payment through Cash on Delivery (COD) only. By placing an order, you agree to pay the total amount due at the time of delivery.
- Taxes and Duties: Prices do not include any applicable taxes, shipping fees, or customs duties, which are the responsibility of the customer. These fees will be displayed during checkout or may be collected upon delivery, depending on your location.
4. Order Processing and Shipping
- Order Confirmation: After placing your order, you will receive an order confirmation email. This email is not an acceptance of your order but an acknowledgment that we have received it.
- Shipping and Delivery: We strive to ship your order as quickly as possible. Please refer to our Shipping Policy for information about delivery times, methods, and fees. Shipping times may vary depending on the destination and external factors such as customs processing.
5. Returns and Refunds
- Returns: You may return eligible items within 30 days of receiving your order, provided they are unused, in original packaging, and in the same condition. Please refer to our Refunds and Return Policy for more details on how to process a return.
- Refunds: If your return is approved, we will issue a refund to the original payment method used during checkout. Please allow 7-14 business days for your refund to be processed.
6. Privacy Policy
We value your privacy and are committed to protecting your personal information. Our Privacy Policy outlines how we collect, use, and safeguard your data. By using our website, you agree to our Privacy Policy and the practices it describes.
7. Intellectual Property
- Ownership: All content on our website, including images, logos, text, graphics, videos, and software, is the property of Tedra Wanders or its licensors and is protected by copyright, trademark, and other intellectual property laws.
- Usage: You are granted a limited, non-exclusive license to access and use our website for personal, non-commercial purposes. You may not copy, distribute, or use any content from our website without our explicit permission.
8. Limitation of Liability
- No Warranty: Our website and products are provided “as is” without warranties of any kind, either express or implied. We do not guarantee the accuracy, completeness, or reliability of any content, and we are not responsible for any errors or omissions.
- Limitation of Liability: To the fullest extent permitted by law, Tedra Wanders shall not be held liable for any damages arising from your use or inability to use our website or products, including indirect, incidental, special, or consequential damages.
9. Changes to Terms and Conditions
We reserve the right to modify or update these Terms and Conditions at any time.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws, without regard to its conflict of law principles. Any disputes arising out of or related to these terms will be resolved through binding arbitration or in the courts.
11. Contact Us
If you have any questions, concerns, or suggestions regarding these Terms and Conditions, please feel free to contact us [email protected].